Paracelsus Office Policies

Understand our office policies

Office Policies On Appointments

When you book your appointment, you will be asked for a credit card number. This is your reservation of the doctor’s time. We will not charge your card before your visit. At the time of your visit, you may pay with cash, check or with this or another credit card. We will not keep your credit card on file after your first visit unless you request it. If you miss your appointment without giving us 24-hours notice, we will charge this card for the cost of the visit.

Please be on time for your visit. Unlike many conventional doctor’s offices, we do not double book or overbook patients. We work very hard to keep to our schedules. If you are late for a visit, it may be that your time will be cut short. We will usually call you 1-2 days before your appointment as a reminder, but it remains your responsibility to remember your visit time. Please respect our time and let us know at least 24 hours ahead if you cannot make your scheduled visit.

Insurance Coverage

The office does not bill insurance. If you have a PPO, your visits may be eligible for reimbursement from your insurance company at out-of-network provider rates for any of the doctors. This depends on a number of factors, including the insurance plan and deductible. We can provide you with a CMS-1500 form to submit to your insurance company for possible reimbursement.

Some health savings accounts will allow you to pay for visits or supplements from that fund. Please check with your insurance company for details.

Phone Appointments

Phone appointments may be available for existing patients but the first visit must be in person.

Payment

Unless you are a Medicare patient, payment is expected at the time of service. We accept cash, personal checks, debit card, Visa, MasterCard and Discover. Please do not ask us to post-date checks or wait to charge your credit card. If your check bounces, we expect that you will also cover the fee the bank charges us when that happens.

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